Overview
Maison 21G is a high-end perfume reseller and manufacturer based in Singapore. The business receives order requests from a third-party website, which are then processed internally for manufacturing and fulfillment. The client needed an ERP system that could seamlessly handle sales originating outside the system, trigger production processes, and track orders to final delivery—all while supporting multi-company operations.
Challenges
- Integrating third-party website orders with the internal ERP system.
- Managing just-in-time perfume production based on custom order requests.
- Tracking raw material stock levels and reordering on time.
- Handling B2C transactions via POS and managing consolidated accounting across multiple branches.
- Coordinating operations under a multi-company setup with separate inventory and financials.
Solutions
A fully integrated ERP system was developed using Odoo, tailored specifically to handle the perfume reselling and manufacturing model of Maison 21G.
Modules and Features Implemented:
Point of Sale (POS):
Enabled in-store sales processing with real-time inventory updates.
Sales:
Captured third-party website orders and managed customer-specific sales workflows.
Purchase:
Automated procurement for low-stock raw materials, with supplier price tracking.
Inventory:
Real-time stock monitoring, batch tracking, and inventory forecasting for essential ingredients and packaging materials.
Accounting:
Streamlined invoicing, payment tracking, and consolidated reporting across multiple legal entities.
Multi-Company:
Set up to handle multiple locations with shared and independent resources.
Custom Features:
- Integration with third-party order source
- Custom manufacturing trigger logic based on sales order
- Perfume-specific bill of materials (BOM)
- Workflow automation for order-to-delivery lifecycle
- Custom dashboards for order status and stock analysi
Outcome
- Seamless integration with external sales channels, reducing manual order entry by 90%.
- Efficient manufacturing scheduling and improved raw material planning.
- Enhanced visibility into order progress and inventory status across branches.
- Accurate multi-company accounting and centralized financial control.
- Increased operational efficiency, supporting scale-up without overhead increase.
Conclusion
The ERP implementation for Maison 21G successfully streamlined their end-to-end operations—from third-party order intake to production, inventory management, and final delivery. By leveraging Odoo’s modular architecture and tailored customizations, the client was able to unify various operational silos into one cohesive system. The solution enabled better visibility, faster turnaround times, and higher accuracy across departments, ultimately supporting the company’s vision of delivering premium, personalized perfumes with operational excellence.
This project stands as a testament to how a well-designed ERP system can adapt to niche industries like perfume reselling and manufacturing, and drive efficiency, scalability, and growth.
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